Terms of sale

Article 1. Website Publisher - Contact Us

The website Issieditions.fr (hereinafter the "Site") is published by SAS ISSI STYLE MAG, a simplified joint-stock company with a share capital of 1,000 euros, whose registered office is located at 65 Av. de Flandre, 59491 Villeneuve-d'Ascq, registered with the Lille Trade and Companies Register. The publication director of the Site is Mr. Yannick Previdente.

To contact us:

Website: Online contact form available here

Article 2. Purpose

These General Terms and Conditions of Sale (hereinafter the "GTCS") aim, on the one hand, to inform any person about the terms and conditions under which ISSI StyleMag offers for sale and delivers to the Customer (as defined below) the Products Ordered via the Site and, on the other hand, to define the rights and obligations of the parties in the context of the sale of Products on the Site. Any Customer ordering a Product offered for sale on the Site fully and unconditionally accepts these GTCS, which the Customer explicitly acknowledges having read prior to concluding an Order. The Customer declares to be of legal age and to have full legal capacity, allowing them to commit under the GTCS or to act under the supervision and with the consent of a person with parental authority. ISSI STYLE MAG reserves the right to modify the GTCS at any time. However, only the GTCS accepted by the Customer at the time of concluding the Order will apply to that Order.

The Site is accessible 24 hours a day, 7 days a week, all year round. You have the option to save and/or print the general terms and conditions of sale.

Article 3. Definitions

The capitalized terms in the GTCS shall have the following meanings:

"Customer": any person who has placed an Order on the Site.

"Order(s)": the contract concluded electronically on the Site, binding the Customer and ISSI STYLE MAG for any sale via the Site of Products offered for sale on the Site.

"License Agreement": terms of use for ebooks outlining the rights and obligations of the Customer ordering an ebook and including information related to DRM.

"ebook": an electronic file representing a work of the mind as defined in Article 1 of Law No. 2011-590 of May 26, 2011, as well as the digital form of a paper book.

"DRM": Digital Rights Management measures imposed by publishers and/or distributors of ebooks, intended to protect them from unauthorized use as defined in the License Agreement.

"Products": all goods offered for sale on the Site that the Customer can order from ISSI STYLE MAG, including paper books, stationery, and ebooks.

"Pre-sale": sale of a Product before its manufacture, subject to the volume of pre-orders reaching a minimum threshold determined by ISSI STYLE MAG. If this threshold is not reached within a period of two to three months (depending on the artists), the pre-order will be canceled and the Customer will be fully refunded. The Customer will be notified by email of the cancellation of the book project and the refund.

"Territory": the delivery area for Products Ordered via the Site, corresponding to:

For Products other than ebooks: worldwide, except for any restrictions that may apply at the time of order.

For ebooks: Territory(ies) authorized by the publishers, as specified on each ebook description page.

"User": any person browsing the Site without placing an Order.

Article 4. Contract Formation and Orders

4.1. Conditions for Placing an Order

You declare that you are at least 18 years old and have the legal capacity or hold parental authorization allowing you to place an order on the Site.

4.2. Pricing

The sale prices of the Products, indicated in euros, are those in effect at the time the Customer validates their Order.

They do not include order management fees and shipping costs for the Products, which may be charged in addition to the price of the Products, depending on the amount and composition of the Order. Any applicable management and shipping fees are indicated to the Customer before the conclusion of the Order. The chosen shipping method, geographical area, and package weight affect the shipping costs. Any gift wrapping fees will also be charged additionally.

The prices include the value-added tax (VAT) applicable on the day of the Order. Any change in the applicable VAT rate will automatically be reflected in the price of the Products offered for sale on the Site.

The sale prices of the Products may be modified by ISSI STYLE MAG / ISSI EDITIONS and/or the book publishers at any time. The prices applicable to an Order are those indicated to the Customer during the summary preceding the conclusion of the Order by the Customer.

The prices displayed on the Site comply with Law No. 71-766 of August 10, 1981, as amended, relating to the price of books. For book orders shipped to the buyer, not collected in a book retail store, the sale price of the book is that set by the publisher or importer, and the delivery of this book cannot be free.

4.3. Product Characteristics

In accordance with Article L.111-1 of the Consumer Code, the Customer can, prior to any Order, view the essential characteristics of the Product(s) on the Site.

The Customer selects one or more Products from the different categories offered on the Site.

It is specified that the presentation photos of the Products offered in the online catalog faithfully reproduce the Products offered to the Customer. However, minor variations in the representation of the items will not engage the liability of the Groupe Furet du Nord - Decitre or affect the validity of the sale.

The Products offered for sale on the Site can be Ordered within the limits of available stock as established by ISSI STYLE MAG several times a day. In the event that an Ordered Product is temporarily or permanently out of stock, the ISSI STYLE MAG customer service will contact the Customer as soon as possible to inform them that their Order may not be fulfilled within the indicated timeframes or may be canceled. In such cases, ISSI STYLE MAG will also inform Users as soon as possible via the Site. If a reference is out of stock, ISSI STYLE MAG will order the work from the relevant publisher. These delays range from 4 days to 8 weeks.

ISSI STYLE MAG shall not be liable in the event of cancellation of an Order or postponement or cancellation of the market release of a Product. In such cases, ISSI STYLE MAG will nevertheless inform Users as soon as possible via the Site and refund Customers the amounts paid to ISSI STYLE MAG for a reservation or an Order that cannot be delivered, excluding any other sum or compensation.

4.4. Order

The Customer is invited to read the GTCS before validating their order and making payment. Any Order implies adherence to the GTCS, without prejudice to any specific conditions agreed between the parties and acceptance of the License Agreement for ebooks.

The Customer will have the opportunity to check the details of each Order before its validation. From the moment the Customer confirms an Order, they are considered to have knowingly accepted the GTCS, the prices, volumes, and quantities of the Ordered Products, as well as the fees and taxes applicable to their Order.

Each Order will be confirmed to the Customer by ISSI STYLE MAG. In accordance with European regulations and French law, an Order is considered concluded (and the sales contract formed) when this Order confirmation is made available to the Customer by ISSI STYLE MAG / ISSI EDITIONS.

ISSI STYLE MAG recommends that the Customer keep the information contained in the Order confirmation provided to them by ISSI STYLE MAG on a durable paper or electronic medium.

ISSI STYLE MAG sells Products exclusively on the Site, retail, and to end-consumer Customers. Any Order that does not clearly correspond to a retail sale intended for the Territory, and more generally, any fraudulent or presumed fraudulent Order, will be considered null and void by ISSI STYLE MAG. In such cases, the Customer will be informed at the contact details provided to ISSI STYLE MAG during their Order.

4.5. Pre-Order

Certain Products may be subject to a pre-Order before their release or availability to the public.

The Customer will be informed by ISSI STYLE MAG of the shipment of their Order at the price indicated during the pre-Order, subject to compliance with the provisions of the Lang Law.

In any case, the Customer has the right to cancel their pre-Order until its shipment.

4.6. Pre-sale

Certain Products may be subject to pre-sale before their manufacture. Pre-sale Products will only be manufactured if the volume of pre-orders reaches a minimum threshold determined by ISSI STYLE MAG. If this threshold is not reached within a period of two to three months (depending on the artists), the pre-order will be automatically canceled and the Customer will be fully refunded. The Customer will be notified by email of the cancellation of the book project and the refund.

4.7. Availability

The Site is intended for the general public and is not designed to sell large quantities of the products offered. To this end, ISSI STYLE MAG reserves the right to refuse orders that are abnormal in nature, constituting, under Article L 122-1 of the Consumer Code, a legitimate reason for refusal of sale. Orders for the same product in large quantities, from 5 identical items, may therefore be considered abnormal.

Our product offers are valid as long as they are visible on the site. The availability indicated at the time the customer consults the site remains dependent on the stock status of ISSI STYLE MAG and, of course, our suppliers. If a product is no longer available despite different information during the order process, we commit to contacting you by email or phone.

Article 5. Payment

Any Order is payable in the currency indicated at the time of the order. Payment is made by the Customer when placing the Order, unless otherwise specified in the GTCS or an explicit waiver granted by ISSI STYLE MAG. At no time shall the amounts paid be considered as deposits or down payments.

To pay for their Order, the Customer has the following payment methods and payment reductions: credit card, e-blue card, or PayPal account.

Article 6. Delivery and Receipt

6.1. General Rules

Products will be delivered to the address indicated by the Customer when placing their Order, located in the Territory.

The Customer will be notified of the availability of their invoice when the Order shipment message is sent to the email address provided by the Customer during their registration on the Site, prior to placing their Order, or at the time of the Order.

The delivery methods or means of making Products available, depending on the type of Product and the delivery location, are indicated to the Customer when placing the Order.

For any other questions regarding delivery or its tracking, ISSI STYLE MAG invites its Customers to refer to the general terms and conditions of the carriers, available online: http://www.colissimo.fr

6.2. Standard Delivery in France: Colissimo

Delivery by Colissimo is carried out by La Poste.

A package number is sent by email as soon as the package is shipped so that the Customer can track its progress.

The package is delivered without a signature.

In case of absence and a mailbox that is too small, the postman usually deposits the package at the nearest Post Office. The Customer is notified via a notice of passage. They have 15 days to collect the package. If the Customer does not collect the package within 15 days, the package is automatically returned to ISSI STYLE MAG.

6.3. Condition of the Delivered Order

The Customer or the recipient of the Ordered Products is invited to check the apparent condition of the Products at the time of delivery.

In the presence of any apparent anomaly (damage, missing Product compared to the delivery note, damaged package, broken Products, etc.) noted upon delivery in the presence of the delivery person or carrier, the Customer or the recipient of the Ordered Products must report the damage, any claims, and reservations, and refuse delivery of the Products by immediately issuing a report of the anomaly to ISSI STYLE MAG, which may then take action against the delivery person or carrier.

The Customer or the recipient of the Ordered Products has a period of 15 (fifteen) clear days from the receipt of the Order to inform ISSI STYLE MAG, either via the contact form or by registered letter with acknowledgment of receipt at the following address:

ISSI STYLE MAG
65 Av. de Flandre, 59491 Villeneuve-d'Ascq, FRANCE

6.8. Delivery Times

6.8.1. Generally Observed Times, Excluding Exceptional Periods

The delivery times in France, following the validation of an Order, are as follows, approximately and excluding the processing and shipping times of the Order indicated on the Product page:

Colissimo Tracking by La Poste: 2 business days

The above times are valid for Products in stock at the time of the Order, for an online payment, and outside of sales periods, Christmas, and back-to-school periods, where delays may be exceptionally extended. The various deadlines will in any case be indicated when placing the Order.

Delivery times outside France are given for information purposes.

ISSI STYLE MAG cannot be held responsible for delivery delays due to an incomplete and/or incorrect address provided by the Customer.

6.9. Return of Products

6.9.1. Withdrawal or Cancellation of an Order for Delivered Products

Under Article L.221-18 of the Consumer Code, the Customer has a period of 14 (fourteen) calendar days from the date of receipt of the Ordered Products to return, at their own expense, one or more items from the Order for a refund.

The Customer wishing to exercise their right of withdrawal must imperatively return the Product(s) concerned to ISSI STYLE MAG according to the procedure described in Article 6.9.2 below.

The right of withdrawal cannot be exercised in the cases cited by Article L.221-28 of the Consumer Code, notably providing for the impossibility of exercising the right of withdrawal in the event of:

Provision of services whose execution has begun before the end of the fourteen-day period;

Provision of goods made to the consumer's specifications or clearly personalized;

Provision of audio or video recordings or computer software that have been unsealed by the consumer after delivery;

Provision of a newspaper, periodical, or magazine, except for subscription contracts for these publications;

Provision of digital content not supplied on a tangible medium whose execution has begun.

The Customer expressly waives their right of withdrawal for any ebook order, which is executed by sending download and/or consultation links constituting final delivery. In the case of purchasing digital content not supplied on a tangible medium, the Customer expressly waives their right of withdrawal.

6.9.2. Return of Products in Compliance with the Order

When the Customer wishes to exercise their rights of cancellation or withdrawal following an Order that has been fully or partially delivered, the Products subject to this cancellation or total or partial withdrawal of the Order must be returned by the Customer or the recipient of the Ordered Products. The Customer must follow the instructions below.

The Customer requests that ISSI STYLE MAG proceed with the return of the Product(s) concerned via the withdrawal form provided by the Groupe Furet du Nord - Decitre, in accordance with Article L.221-21 of the Consumer Code.

Unless there is a lack of conformity of the Products upon delivery of the Order, the Customer exercising their right of withdrawal returns the Product(s) to ISSI STYLE MAG in perfect resale condition, in their original state, including the original packaging, accessories, instructions, and any other information documents.

Incomplete, damaged, or unsellable returned Products engage the Customer's liability. ISSI STYLE MAG may refuse the return of the Products or apply only a partial refund for any Product returned that does not comply with the requirements specified in these GTCS.

Products returned by the Customer to ISSI STYLE MAG must be sent to:

ISSI STYLE MAG
65 Av. de Flandre, 59491 Villeneuve-d'Ascq, FRANCE

The return of the Product to ISSI STYLE MAG is the responsibility of the Customer. Therefore, we recommend that the Customer entrust the return of the Product to a carrier that allows them to track the return package sent to ISSI STYLE MAG. Otherwise, if the return package sent by the Customer does not reach ISSI STYLE MAG, the Customer will not be able to query their carrier to locate the return package.

The transport costs for the return package remain the responsibility of the Customer. ISSI STYLE MAG will refund the Customer the amount paid during the Order corresponding to the product subject to the exercise of the right of withdrawal, minus the amount of the initial shipping fees for the Products Ordered by the Customer.

To ensure proper processing of the return, the Customer must include the Return Form with their package.

6.9.4. Control of Products Returned to ISSI STYLE MAG and Refund Terms

Upon receipt of the return package, ISSI STYLE MAG will check the conformity of the returned Product with the conditions set out in Article 6.9.2 above and the reason for the return.

If the returned Product does not justify an exchange or refund, its return will be refused by ISSI STYLE MAG and the Product will be made available to the Customer in the ISSI STYLE MAG warehouses, or may be resent to the Customer, at their request and expense, within three months following receipt by ISSI STYLE MAG of the Product returned by the Customer. ISSI STYLE MAG may also accept the return of the Product at its discretion, with a partial refund due to its non-compliance.

If, on the other hand, the returned Product justifies a refund, the Customer will be refunded using the same payment method as that used by the Customer when placing the Order, as soon as possible and no later than fourteen days after the date on which the Products returned by the Customer were received by ISSI STYLE MAG.

Article 7. Retention of Title - Transfer of Risks

Under Article 2367 of the Civil Code, ISSI STYLE MAG retains full ownership of the Ordered Products until full payment of the total price of the Order, including principal (Products), fees, and taxes. However, the transfer of risks (loss, deterioration, etc.) occurs upon delivery of the Ordered Products to the Customer by the carrier.

It is specified that when the Customer chooses to use a carrier other than the one proposed by ISSI STYLE MAG, the transfer of risks (loss, deterioration, etc.) is directly borne by the Customer from the time the Ordered Products are handed over to the carrier chosen by the Customer, in accordance with Article L.216-5 of the Consumer Code.

Article 9. Liability

ISSI STYLE MAG cannot be held liable for any indirect damages that may arise from the purchase of the Products. Similarly, the liability of ISSI STYLE MAG under the obligations of the GTCS cannot be engaged in the event of force majeure as defined by the French courts.

Our liability will not be engaged in the event of delays due to a stock shortage at the publisher or supplier. Furthermore, in the event of non-substantial differences between the presentation photos of the items on our Site, texts, and illustrations, and the ordered items, our liability will not be engaged.

Article 10. Intellectual Property of Site Content

Access to the Site does not grant Users and Customers of the Site any rights over the elements of the Site protected by intellectual property rights, including but not limited to information, data, photographs, trademarks, images, drawings, graphics, animations, and texts (hereinafter the "Elements").

The Elements remain the exclusive property of ISSI STYLE MAG or their respective owners. Consequently, no use of the Elements outside the Service may be made by Users, except with the prior written agreement of ISSI STYLE MAG or the respective owners, and in particular copying, reproduction, representation, modification, translation, creation of derivative products, distribution, or any other exploitation not in accordance with the purpose of the Service.

Article 11. Partial Invalidity

If one or more provisions of the GTCS are declared invalid under a law, regulation, or following a final decision of a competent court, the other provisions will retain their full force and effect.

Article 12. Non-Waiver

The fact that one of the parties does not invoke a breach by the other party of any of the obligations set out in these GTCS cannot be interpreted in the future as a waiver of the obligation in question.

Article 13. Applicable Law

The sale of Products is subject to French law.

The Site, the GTCS, and the Orders placed via the Site and their execution are governed exclusively by French law. Any dispute relating to the interpretation or execution of the GTCS or an Order will be judged in accordance with French law and will fall under the jurisdiction of the court of the Customer's place of residence or, at the Customer's choice, the place of actual delivery of the Product.

Computerized records, kept in our computer systems under reasonable security conditions, will be considered as proof of communications, orders, and payments between the parties. The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as evidence.